ERG and Resource Team Management
Well-designed ERGs and Resource Teams create value for employees and the business alike. We help organizations establish, launch, and scale Resource Teams that support inclusion, engagement, and business success.
Creating Impactful ERGs and Resource Teams
Well-designed Resource Teams create value for employees and the business alike. We help organizations establish, launch, and scale Resource Teams that support inclusion, engagement, and business success.
Resource Team Training
We provide ERG leaders with practical training, proven frameworks, and leadership skills to confidently lead their teams and advance organizational goals.
Over 30 years of experience building successful ERGs and other resource teams
ERG Operating Standards
Our experience developing ERG toolkits, governance frameworks, and operating standards across diverse industries gives us a unique perspective on what drives success.
- Banking & Insurance
- Energy
- Logistics
- Food & Beverage
- Hospital Systems
- Universities
- Gaming
- Manufacturing
- Medical Devices
Building Organization Capacity
An evolving ecosystem of councils, networks, ERGs, and employee-led teams creates a powerful platform for engagement, culture, and organizational impact.
- Business & Employee Resource Groups
- Employee Councils
- Employee Networks
- Process & Quality Improvement Teams
- Marketing Teams
- Innovation Teams
COMPONENTS OF AN ERG OR RESOURCE TEAM STRATEGY
Purpose & Value Definition
Clarify why Resource Teams exist and how they contribute to organizational goals.
Governance & Sponsorship
Define leadership roles, executive sponsorship, decision‑making authority, and accountability.
Planning & Alignment
Establish annual priorities, initiatives, and success measures aligned to strategy.
Operating Standards
Create consistent guidelines for membership, leadership transitions, communication, and budgeting.
Performance & Measurement
Move beyond activity reporting to tracking engagement, outcomes, and contribution.
Organizations Engage Us When:
- Refreshing or redefining ERG operating standards
- Looking to reimagine the role and opportunities of ERGs
- Desiring to integrate ERGs with business opportunities
- There is a need to augment the ERG management team
- A merger necessitates the consolidation of ERG platforms
Resource Team Leader Training
Many Resource Team leaders step into their roles with passion but without formal preparation to lead. These emerging leaders are expected to lead teams, manage budgets, plan programs, influence stakeholders, and measure impact—all while balancing their day jobs. Without the right training, even the most committed leaders may struggle to sustain momentum, align with strategy, or demonstrate value.
Over 30 years of experience building successful ERGs and other self-directed teams
Resource Team Staff Augmentation Services
Managing the growth and well-being of your Resource Teams can be daunting, whether it is building an infrastructure for support of Resource Team leaders, selecting and implementing necessary software, or managing cost. Business process outsourcing (BPO) happens when a company outsources entire business functions to be handled by another company. With our consulting expertise, well-defined operating standards, and ERG Insight™ software, we offer an end-to-end management and support solution.
Benefits
- Greater Operational Flexibility
- Access to Innovative Technologies
- Consistent Access to Top Talent
- Cost Savings
- Time Savings
- Access to Advanced and Quick Reporting
- Better Sharing of Best Practices
- Enhanced Client Support
- Strengthened Leadership Skills
Typical Support Services
- Guiding the Annual Planning Process
- Developing Aligned Initiatives
- Establishing Metrics and Action Plans
- Creating the Budget
- Identifying Opportunities for Collaboration
- Communicating with Membership
- Providing Advanced Technology Support
- Providing Day-to-day Operational Advice
- Coaching Resource Team Leaders
